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Shipping Terms

General Shipping Info

1.Shipping address should be input in English without any special symbols to help the courier company recognize your address in the system. We will ship according to the shipping address you provided, please notify us any address change before    your order is marked "Processing" to avoid parcel loss.

2.Please contact our customer service staff immediately if you need to cancel or altered an order. Once your order has reached "processing" status, it can no longer be canceled or altered in any way. To avoid complications, please recheck your shopping cart before checkout.

3.We can ship all in-stock orders in 1-5 business days as your order has been confirmed.Some pre-ordered orders  or customized orders will be shipped within the agreed time.

4.All items are inspected before dispatch and are carefully hand-packed.

5.With standard courier practice, you need to check the contents of the parcel before signing for your goods. If you do not we can't be held responsible for any damage that may have occurred in transit.

Shipping Options

We offer Registered Air Mail,SFC Direct Line,EMS and competitively priced DHL/FedEx/UPS shipping service.

To avoid the big loss caused by parcel lost in transit, the Registered Air mail shipping is not available for order over $300. If the Registered Air mail shipping is must for you, please leave us a comment. We will charge you the Express shipping cost, and ship following your instruction.

When your package arrives at local customs, customs clearance might take 5-7 working days without any update on tracking information.If your order is notified as "Traceable" for 30 working days without reception, please contact your post office    and notify us. We will follow up closely to track the parcel, and refund/ reship in the worst case.


Shipping  Type Shipping Method Delivery Time(Working day) Tracking No. Tracking Website Remarks
Registered Air Mail  China/Chunghwa/Hongkong/Singapore Post 10-35 Days YES
and the website of the local Post Office

Recommended for some countries,like Korea,Japan etc.
Kindly Reminder:

(1) Although these shipping methods are cost-effective to choose, please kindly note there may be
 risks of package loss or delivery delay. 

(2) When your package arrives at local customs, customs clearance might take 10~15 working days 
without any update on tracking information.

(3)If your order is notified as "Traceable" for 30 working days without reception, please contact your 
post office and notify us. We will follow up closely to track the parcel, and refund/ reship in the worst 

E-packet E-packet 10-25 Days YES
and the website of the local Post Office
Recommended for some countries and regions, like Europe, Korea, Japan, Singapore, Australia, New Zealand etc.
SFC Direct Line to United States Of America 5-12 Days YES
Low-cost and fast,Strongly Recommended
to Europe(Austria,Belgium,France,Hungary,Italy, Netherlands,
Portugal,Spain,Germany,UK,Czech Republic,Poland etc.)
5-25 Days YES
to Oceania(Australia,New Zealand) 7-15 Days YES
Low-cost and fast,Strongly Recommended
to North America(Canada,Mexico) 7-25 Days YES
to East Asia(Korea,Japan) 7-10 Days YES
Low-cost and fast,Strongly Recommended
to Other Countries(If available) 10-30 Days YES
Express DHL 3-8 Working Days YES
Fedex 3-10 Working Days YES
UPS 3-8 Working Days YES
EMS 3-15 Working Days YES

Customs, Duties and Taxes

The price on our store does not contain any custom fee and you should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties and taxes. We will not hold responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.

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